Guest safety
Properties use 24/7 security measures such as CCTV in appropriate shared areas and smart locks or keycards. Ivanna Stay reviews hosts and property information before publication.
Guest wellbeing
Safety Information
Your wellbeing matters before, during, and after every stay.
Emergency numbers
Call the property first when it is safe to do so. Nepal emergency numbers: Police 100, Fire Brigade 101, and Ambulance 102.
Health and hygiene
Rooms are prepared with clean linens and routine housekeeping. Daily housekeeping availability is shown on each property listing.
Earthquake safety
Know the nearest exits and the property's assembly point. During shaking, Drop, Cover, and Hold On. Stay away from windows and do not use elevators until authorities say it is safe.
Fire and travel safety
Keep exits clear, follow property fire instructions, use verified taxis or arranged transport, and keep passports and valuables secure. Report any unsafe condition to the property and Ivanna Stay immediately.